Frequently Asked Questions

Vujis is an AI-powered trade intelligence platform that helps exporters find verified global buyers — faster and more accurately than traditional tools. Instead of simply showing shipment records, Vujis turns raw information into actionable outreach lists, verified contacts, and AI-generated insights your team can use immediately.

We provide data on every physical product — if it's moved across borders, we track it. Vujis covers all major HS code categories, including manufacturing, food, chemicals, textiles, metals, and FMCG. Coverage varies by country, as availability depends on local customs transparency and reporting frequency.

Vujis enables exporters to identify verified importers who already buy similar products. You can discover new qualified buyers in seconds, see what each importer buys and how often, access verified emails and phone numbers of decision-makers, and generate personalized cold emails with AI. We replace months of manual prospecting with a single search.

Most tools stop at shipment records. Vujis goes further with integrated AI features that help you find and contact real buyers — not just read about them. Decision Maker Emails & Phone Numbers, AI Contact Finder for manual verification, and AI Email Generator for personalized outreach in seconds. All powered by the flexible and transparent Vujis Credit System.

Credits are used for premium actions such as unlocking verified contacts, running AI Contact Finder, or generating AI insights. Each plan includes a monthly credit allowance that resets automatically. You can top up credits anytime from your dashboard. Unused credits roll over for up to one year before expiring.

Our database updates continuously. Major countries refresh weekly, while smaller markets update monthly or quarterly depending on the source.

Yes. Vujis uses publicly available Bill of Lading information and processes it in compliance with relevant data regulations. Our enrichment and AI-verification layers are proprietary and 100% legal for B2B use.

We apply enterprise-grade encryption, secure APIs, and restricted access protocols. Sensitive contact data follows GDPR and international privacy standards.

Duplicate and outdated records are removed. Contacts are validated through domain and deliverability checks. Shipment information is cross-referenced with filings for precision.

Setup takes less than 30 minutes. The platform includes guided onboarding, video tutorials, and in-app assistance to help your team get productive instantly.

Yes — export CSVs or connect via API (available on custom plans). If you need help scoping an integration, we'll assist during onboarding.

Yes — our support team assists in English, Turkish, Spanish, and Hindi, with more languages being added.

Yes — book a demo and we'll show live information for your product and market, including real buyers, shipment volumes, and verified contacts.

Your account remains active. You can top up credits or upgrade instantly — no downtime, no disruption.

Yes — we build tailored plans for teams with unique needs. Whether you require more users, specific country coverage, higher download volumes, or dedicated support, we'll customize accordingly. Flexible multi-user access with role-based permissions, adjustable monthly credit volumes, and custom API integrations available on request.

Because guessing markets is expensive. Vujis helps you see who's buying what, where, and when — so you can target verified importers instead of chasing leads in the dark. It's intelligence that actually sells.

Vujis subscriptions are non-refundable once activated. Because users gain immediate access to downloadable information and verified contact details, we can't revoke or resell that access. You'll retain full use of your account until the end of your billing term, and you can upgrade or customize your plan anytime.